Testimonial Request Email Generator

Create professional emails that get customers to share their experience. Customize the template and copy it in one click.

How to Ask Customers for Testimonials

1. Timing is everything

The best time to ask for a testimonial is right after a customer has experienced a win with your product. They just completed onboarding, hit a milestone, or told your support team they're happy. That's when the positive feelings are fresh and they're most likely to say yes.

2. Make it easy

Don't ask customers to write a long essay. Provide specific prompts like "What problem were you trying to solve?" or "What results have you seen?" A collection form with guided questions (like ProofPile's collection links) removes the blank-page problem.

3. Personalize the request

Generic mass emails get ignored. Use the customer's name, mention their specific use case, and reference a recent interaction. The email generator above helps you create a personalized starting point.

4. Follow up once

People are busy. If you don't hear back within a week, a single friendly follow-up can double your response rate. Keep it short: remind them of the original ask and offer to hop on a quick call instead.

5. Show where it'll appear

Customers are more likely to respond when they know their testimonial will be displayed prominently. Link to your Wall of Love or show them how other testimonials look on your site.

Collect testimonials on autopilot

ProofPile gives you a shareable collection link, approval workflow, and a beautiful widget to display testimonials on your site. Free forever.

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